Privacy Policy
1.Who we are
IRIS Kinetics, Inc. (“IRIS Kinetics”, “we”, “us”) is a diagnostics and life-science instrumentation company based in Boston, Massachusetts. Our registered address is 650 Albany St. Room 112 Boston, MA 02118. This policy explains what personal information we collect, use, disclose, and otherwise process when you visit iriskinetics.com (the “Site”), and the choices you have.
This policy covers the Site only. It does not address our privacy practices relating to IRIS Kinetics job applicants, employees and other employment-related individuals, nor information that is not subject to applicable data protection laws (such as de-identified or publicly available information). It also does not cover information handled by our instruments or software in a customer's laboratory, which is governed by the agreements under which those products are supplied. The Site does not collect patient samples, clinical results or any other health information. This policy is also not a contract and does not create any legal rights or obligations not otherwise provided by law.
2.Information we collect
The categories of personal information we collect depend on how you interact with us and our services. For example, you may provide us your personal information directly when you interact with us. We also collect personal information automatically when you interact with our Site and other services and may also collect personal information from other sources and third parties.
Information you give us: When you fill in a form on the Site, for example to contact us, request a quote, ask about a product, or download an application note, we collect what you enter:
- Contact information, including name, email address, phone number, and country or region. We use this information primarily to fulfill your request, respond to your inquiry, and communicate with you directly.
- Professional information, including organization name and role. We use this information primarily to fulfill your request and communicate with you directly.
- Submitted content, including the content of any messages that you submit to us. We use this information primarily to fulfill your request, communicate with you directly, and respond to your inquiries.
Providing this information is voluntary, but we may not be able to respond to a request without it. If you choose to contact us, we may need additional information to fulfill the request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the request we receive or personal information we require falls outside the scope of this policy. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time.
Information collected automatically: When you visit the Site, we, and our third-party partners, automatically collect information you provide to us and information about how you access and use our Site when you engage with us. We typically collect this information through the use of a variety of our own and our third-party partners’ automatic data collection technologies, including (i) cookies or small data files that are stored on an individual’s computer and (ii) other related technologies. Information we collect automatically about you may be combined with other personal information we collect directly from you or receive from other sources.
We, and our third-party partners, use automatic data collection technologies to automatically collect the following information when you use our services or otherwise engage with us:
- Information about your device and network, including IP address, browser type and version, device type, manufacturer and model, operating system, internet service provider, and unique identifiers associated with you, your device, or your network.
- Information about the way you use our services and interact with us, including the pages you view, the time and duration of your visit, and the website that referred you. This is collected through server logs and cookies, described in section 4 below.
All of the information collected automatically through these tools allows us to improve your experience. For example, we may use this information to enhance and personalize your experience, and to improve the effectiveness of our customer service.
Information from other sources: We may receive the same categories of personal information described above from the following sources and other parties.
- Social media: If you contact us through a third-party service such as LinkedIn, we receive the information that service passes to us. The information we receive is dependent upon your privacy settings with the social network and may include any information you permit the social network to share with third parties. You should always review and, if necessary, adjust your privacy settings on third-party websites and social media networks and services before sharing information and/or linking or connecting them to other services. We use this information primarily to operate, maintain, and provide to you the features and functionality of our products and services.
- Service providers: We may receive personal information from our service providers that perform services on our behalf.
- Other sources: We may also receive personal information about you from other sources, including publicly available sources or through transactions such as mergers and acquisitions.
3.How we use information
In addition to the primary purposes for using personal information described above, we may also use personal information we collect to:
- Respond to your inquiries and requests, including quotes and product information;
- Facilitate the relationship we have with you and the organization you represent;
- Send you information you have asked for, such as application notes or documentation;
- Operate, secure, and improve the Site, including understanding which pages are visited and how visitors reach them;
- Help maintain and enhance the safety, security, and integrity of our property, products, services, technology, assets, and business;
- Administer, improve, and personalize our Site;
- Manage our organization and its day-to-day operations;
- Create aggregated or de-identified information that cannot reasonably be used to identify you, which information we may use for purposes outside the scope of this policy;
- Comply with legal obligations and to protect our rights and the rights of others, including defending, protecting, or enforcing our rights or applicable contracts and agreements, as well as to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties;
- Detect, prevent, investigate, or provide notice of security incidents or other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of IRIS Kinetics and others;
- Facilitate business transactions and reorganizations impacting the structure of our business;
- Fulfill any other purpose for which you provide your personal information, or for which you have otherwise consented.
We do not sell personal information, and we do not use it for automated decision-making that has a legal or similarly significant effect on you.
6.How long we keep information
We will usually retain the personal information we collect about you for no longer than reasonably necessary to fulfill the purposes for which it was collected, and in accordance with our legitimate business interests and applicable law. However, if necessary, we may retain personal information for longer periods of time as required under applicable law or as needed to resolve disputes or protect our legal rights.
To determine the appropriate duration of the retention of personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information and whether we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting, and other applicable obligations.
Once retention of the personal information is no longer reasonably necessary for the purposes outlined above, we will either delete or de-identify the personal information or, if that is not possible (for example, because personal information has been stored in backup archives), we will securely store the personal information and isolate it from further active processing until deletion or de-identification is possible.
7.Your choices and rights
Privacy rights requests: Depending on where you live, you may have certain rights regarding your personal information (including the Right to Know, Access & Portability, Correction, and Deletion). Please submit any requests to info@iriskinetics.com. In certain cases, we may need to verify your identity and confirm you are a resident of a jurisdiction that offers the requested right(s). In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or where you are not a resident of one of the eligible jurisdictions.
Visitors from international jurisdictions: Our Site is hosted in the United States and intended for visitors in the United States. If you are located in the European Union or another international jurisdiction with laws and frameworks governing data collection that differs from U.S. law, then you are transferring your personal information outside your jurisdiction to the U.S. for processing. By providing any information, including personal information, you consent to the transfer, storage, and processing of such information.
California’s “Shine the Light” law: California's "Shine the Light" law (California Civil Code § 1798.83) provides certain rights to California residents who have an established business relationship with us with regard to the disclosure of certain types of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.
8.Security
We use reasonable organizational, technical and physical safeguards that are designed to protect your personal information. However, despite these controls, we cannot completely guarantee or warrant the security of your personal information.
9.Children
The Site is intended for a professional audience and is not directed at children under 13. We do not knowingly, collect or solicit personal information from children under the age of 13. If an individual under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under 13, we will promptly delete that personal information.
10.De-identified information
We may at times receive or process personal information to create de-identified information that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain de-identified information, we will maintain and use the information in de-identified form and not attempt to re-identify the information except as required or permitted by law.
11.Links to other websites
The Site may include links to third-party websites, including scientific publishers, patent registries and partner organizations. We are not responsible for their privacy practices, and this policy does not apply to them. To learn about the personal information practices of third parties, please visit their respective privacy policies.
12.Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page, and where a change is significant we will give more prominent notice on the Site and, where appropriate, by email. All changes shall be effective as of the effective date above unless otherwise provided.
13.Contact us
If you have questions or requests in connection with this policy or your personal information, please contact us at:
IRIS Kinetics, Inc.
650 Albany St. Room 112
Boston, MA 02118